FAQ

What is your shipping carrier and the delivery timeframes offered?
We ship most orders through the US Postal Service. The estimated delivery times according to their website are as follows:

Express - overnight (in most locations)
Priority - 2-5 days
Parcel Post - 3-9 days

Large qty orders are sometimes shipped UPS. We use this option if the box is too heavy for the USPS requirements.

What is your turnaround time to get an order out the door?
We try to get orders processed within 48hrs, but sometimes it may be longer.

What forms of payment do you accept?
We accept Visa, Mastercard, AMEX, Discover, Paypal, and US money orders.

Can I order if I live outside of the USA?
Yes, you can. We ship to many countries. When you place your order, if you do not see your country on our list, please email us and we may be able to add it. Credit cards are not recommended for foreign orders. You are welcome to try, but have found that due to our high security settings on our payment verification, it is not always compatible. Please try Paypal instead.

Do you accept returns?
Yes we do. Please see our returns page on the website for the details.

 




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